{"id":70,"date":"2022-07-04T07:46:49","date_gmt":"2022-07-04T07:46:49","guid":{"rendered":"https:\/\/demoapus1.com\/educrat\/tutor\/?page_id=70"},"modified":"2026-10-14T23:22:10","modified_gmt":"2026-10-14T22:22:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/sapience.tn\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently asked questions about Sapience<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find answers to your questions about Sapience: live lessons, assignments, points, badges, and progress tracking.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Getting started<\/h3>
How to sign up and start learning on Sapience.<\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Account and profile<\/h3>
Managing your account, password, and personal information.<\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Live lessons<\/h3>
Join a lesson, ask your questions, and interact with the instructor.<\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Assignments and quizzes<\/h3>
Submit an assignment, receive grading feedback, and take validation quizzes.<\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Points and badges<\/h3>
Earn points, unlock badges, and view them.<\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Enrollment and refunds<\/h3>
Free and paid courses, refund policy.<\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Your questions, our answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Everything you need to know about Sapience. Can't find an answer? Contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Click \"Create my free account\" on the home page, then fill out the sign-up form. Once registered, you can access the course catalog and your dashboard.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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From your dashboard, open \u201cOnline lessons\u201d, then click \u201cJoin\u201d for the scheduled lesson. The lesson opens directly in your browser, with nothing to download. Turn on your microphone and camera if your instructor asks you to.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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No, lessons are not recorded by the platform. However, your instructor may allow learners to record the lesson on their own device. Resources shared during the lesson remain available in your dashboard.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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From your dashboard, open \"Assignments\" and choose the assignment. Write your answer or attach a file, then submit it. Your instructor grades it, and you will find the grade and comments in your dashboard.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You earn points by attending live lessons, getting good grades on your assignments, and completing your courses. They unlock badges and are visible under \"Reward points\" in your dashboard. Points cannot be exchanged for money or discounts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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During a live lesson, ask your questions in the virtual classroom. Outside of lessons, use the messaging feature or the forum in your dashboard.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, Sapience works on smartphones and tablets. You can join live lessons, submit your assignments, check your points, and track your progress from your mobile device.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Go to the \"Become an instructor\" page and submit your application. Our team reviews your profile and gets in touch with you. Once accepted, you can create your courses, schedule live lessons, and track your learners from your instructor dashboard.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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For a paid course, you can request a refund within 7 days of enrolling, provided you have not attended any live lesson. For any request, contact us via the Contact page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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On the login page, click \"Forgot password?\". Enter your email address and you will receive a reset link. Follow the link to set a new password. If you don't receive the email, check your spam folder.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Questions fr\u00e9quentes sur Sapience Retrouvez les r\u00e9ponses \u00e0 vos questions sur Sapience : le\u00e7ons en direct, devoirs, points, badges et suivi de progression. D\u00e9marrage Comment s’inscrire et commencer \u00e0 apprendre sur Sapience. Compte et profil Gestion de votre compte, mot de passe et informations personnelles. Le\u00e7ons en direct Rejoindre une le\u00e7on, poser vos questions, \u00e9changer […]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_title":"FAQ \u2014 Questions fr\u00e9quentes \u2014 Sapience","_yoast_wpseo_metadesc":"Comment s'inscrire, rejoindre une le\u00e7on en direct, rendre un devoir ou devenir formateur ? 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